The 'ironies of automation' refers to a set of unintended consequences as a result of automation, that could detrimentally affect human performance on critical tasks. Automation might increase human performance issues, rather than eliminate them.
Working memory: A user’s guide
How do we "think"? And what's the role of Working Memory in thinking?
Little has been written about Working Memory in relation to human performance in the workplace - and so in this article I introduce the concept of working memory, discuss why it's important and provide some advice on managing it's limitations.
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