HUMAN FACTORS
Performance.
Safety.
Reliability.
Human factors aims to understand and improve the wide range of topics that influence how people behave and think. By managing these topics you will set people and organisations up for success.

Human factors requires an understanding of:
1. Work
2. People
3. Organisations
Put simply – we’re interested in what people are being asked to do, who is doing it, and where they are working. All three of these elements must be considered – whether you are trying to prevent things from going wrong, or understanding why something has gone wrong.
Choose your own adventure:
Key topics
It is these key topics that influence how we behave and think.
Understanding and improving these topics is the essence of human factors.
Incidents
These are stories of how clever and complex organisations sometimes fail.
The investigations into these incidents provide a good introduction to the breadth of human factors.
Articles
Articles on a range of human factors, psychology and safety issues; ranging from comments on current affairs to book reviews.
The goal, ultimately, is to create systems that are based around the capabilities, characteristics, and needs of people. Doing this will improve human performance: which in turn reduces accidents and ill-health, as well as increasing productivity, quality and other positive outcomes.
Latest articles
When designing equipment, activities, products or systems, the human factors approach is “to make it easy for people to do the right thing and hard to do the wrong thing“
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Understanding and optimising human performance
I’ve spent over 30 years working as a human factors professional in senior roles across consultancy, industry, regulation, and research. I’m sharing my experience with you on this website.

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