Introduction to human factors & work psychology
Five years ago, I launched this website with a series of articles about the Nimrod XV230 disaster. Today, on the 15th anniversary of this tragedy, I'd like to reflect on the key recommendations. From the subtitle of the independent Review - "A failure of leadership, culture and priorities" - it's obvious that there may be lessons for us all. The question is, have we learned these lessons?
Violations of procedures are a significant cause of many workplace accidents. This post introduces this type of human failures and includes a Briefing Note with strategies to prevent violations.
"Normalisation of deviance" is when deviations from agreed standards or working practices become incorporated into the routine. Small changes, slight deviations from the norm, gradually become the norm.
Here's some guidance on identifying and managing such deviations before they become the new 'normal'.
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