Violations of procedures are a significant cause of many workplace accidents. This post introduces this type of human failures and includes a Briefing Note with strategies to prevent violations.
“Normalisation of deviance” is when deviations from agreed standards or working practices become incorporated into the routine.
Small changes, slight deviations from the norm, gradually become the norm.
This post provides guidance on identifying and managing such deviations before they become the new ‘normal’.