Human error is a central concept in ergonomics and human factors. But what is 'human error'? Is it helping us to improve safety? The language we use may be preventing us from learning or improving. In this article, I discuss a better way of thinking about human error.
I find these ten facts about human failure a great way to engage delegates on human factors training courses. This post also discusses Performance Influencing Factors, the things that make human failures more or less likely.