Human factors and Homer Simpson

What is human factors? Do you have difficulty explaining the topic to others? And what value does human factors add? This case study examines the factors that might influence a control room operator's behaviour (Homer Simpson) and how we might improve his performance. These 'Performance Influencing Factors' are key to understanding and optimising human performance. The article provides a definition of human factors: "making it easy for Homer to do the right thing".

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