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Non-Technical Skills

July 3, 2023

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Key topics

Alarm management
Behavioural safety
Communications
Competence
Designing for users
Fatigue
Human Factors Engineering
Human factors in investigations
Human reliability
Human reliability in maintenance
Mental health and well-being
Non-Technical Skills (“Crew Resource Management”)
Organisational change
Procedures
Safety culture
Safety leadership
Situation awareness: Making sense of the world
Staffing levels & Workload
Supervision
The “Intelligent Customer”
Work design

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The information, references, links and tools on humanfactors101.com provide general guidance.
The information provided may require tailoring to ensure that it is suitable and appropriate for application to your specific circumstances. Any information provided is used at the reader's own risk and responsibility.
All views expressed on humanfactors101.com are my personal opinions.

ABOUT ME

Martin Anderson
Chartered Human Factors Professional
C.ErgHF, FCIEHF, CMIOSH, MSc(Eng), MSc(Eng), BSc(Hons)

Martin has over 30 years experience of applying human and organisational factors in high-hazard industries and complex systems.

martinanderson.com
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© Martin Anderson and humanfactors101.com 2023. Unauthorized use and/or duplication of this material without express and written permission is strictly prohibited. Excerpts may be used, provided that full and clear credit is given to Martin Anderson and humanfactors101.com.

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